Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandyn Cagle

Brandyn Cagle

June 16, 2025

4  out of  5
rating by Brandyn Cagle
"Very informative and I was able to get great rates on house and vehicle 👍🏿"
Profile photo of Jennifer Santiago

Jennifer Santiago

June 13, 2025

5  out of  5
rating by Jennifer Santiago
"Very nice lady. Very pleasant to deal with."
Profile photo of Melissa Montes

Melissa Montes

June 13, 2025

5  out of  5
rating by Melissa Montes
"I have been with Mike Williams State Farm for many years now and wouldn’t have it any other way! They handle our homeowner’s insurance, life insurance and auto insurance. Their office staff is extremely knowledgeable and super friendly! Delaina is fantastic and has helped us on many occasions! Jessica takes such good care of me when I call and is so personable! I appreciate all you do for my husband and I! I give them a 5 star rating!"
Profile photo of Robert Walker

Robert Walker

June 12, 2025

5  out of  5
rating by Robert Walker
"Jessica is always great to talk to about my policies. Jessica is supper friendly supportive understanding and very knowledgeable not just in Indiana but other states. The office staff is definitely my good neighbor!"
Profile photo of Mike Mihalski

Mike Mihalski

June 12, 2025

5  out of  5
rating by Mike Mihalski
"Very professional and pleasant to talk to and work with. Very happy with the whole experience."
Profile photo of Veronquie Dawson

Veronquie Dawson

June 11, 2025

5  out of  5
rating by Veronquie Dawson
"I worked with Lily and Jessica, both were very helpful! Excellent customer service!"
Profile photo of Emmy Escalante

Emmy Escalante

June 10, 2025

5  out of  5
rating by Emmy Escalante
"I had an excellent experience thanks to Jessica’s outstanding customer service. She was professional, attentive, and genuinely helpful throughout the entire process. Jessica took the time to understand my needs and made sure every question was answered clearly and patiently. Her friendly attitude and quick responses made everything smooth and stress-free."
Profile photo of Billy Gaddis

Billy Gaddis

June 10, 2025

5  out of  5
rating by Billy Gaddis
"Miss Jessica, excellent customer service.Excellent person, I want to thank her for allowing Extending my insurance.With you guys she's the excellent person for our customer service.She answered all my questions.She she handled things professionally.Thank you again"
Profile photo of patty hutsler

patty hutsler

June 9, 2025

5  out of  5
rating by patty hutsler
"Jessica is just wonderful. She answers all my questions and always has a smile on her face. She seems to really enjoy her job."
Profile photo of 2017x Gaming

2017x Gaming

June 6, 2025

5  out of  5
rating by 2017x Gaming
"I had an great experience with Jessica she has great customer service."
Profile photo of Nicholas

Nicholas

June 6, 2025

5  out of  5
rating by Nicholas
"Jessica is an awesome person she’s a very enthusiastic worker!!!"
Profile photo of Gabriella

Gabriella

June 6, 2025

5  out of  5
rating by Gabriella
"Jessica was incredibly helpful and professional throughout my entire experience. She went above and beyond to ensure that all my questions were answered and handled everything promptly and efficiently. Her attention to detail and friendly attitude made the entire process smooth and stress-free. It’s clear that she truly cares about her clients, and I’m grateful for the excellent service she provided. Highly recommend working with Jessica!"
Profile photo of feistyone_01

feistyone_01

June 5, 2025

5  out of  5
rating by feistyone_01
"The agents are extremely great to my family and I. Dalanya and Mia are who I have spoken to every time I have had to call. They have been so kind and helpful every single time and made me feel comfortable when I needed help (which was every time I called). Thank you State Farm"
Profile photo of Dailyn Wilson

Dailyn Wilson

April 1, 2025

5  out of  5
rating by Dailyn Wilson
"Jess answered all of my questions in detail and got me properly insured. Thanks a"
Profile photo of Sherese Jones

Sherese Jones

March 27, 2025

5  out of  5
rating by Sherese Jones
"Jessica deserves all five of these stars - actually more - for her outstanding customer service. I've never felt better about switching agents than I do right now. Thank you Jessica for your help!"
Profile photo of David Pettway

David Pettway

March 19, 2025

5  out of  5
rating by David Pettway
"I'm only rating them 5 stars because of Jessica customer service if not for the experience she just provided I would have took ally business elsewhere. Give her a raise mike."
Profile photo of Janine Hernandez

Janine Hernandez

March 8, 2025

5  out of  5
rating by Janine Hernandez
"Jessica and Gabieriella were very helpful! As well as being friendly and explaining everything that I needed to know. Awesome customer service!"
Profile photo of Peaches Murry

Peaches Murry

February 25, 2025

5  out of  5
rating by Peaches Murry
"My Experience at this location has been Pleasant the ladies their are professional and extremely helpful, it’s very clean and organize however there’s one special woman in particular that has definitely stood out from everyone else this woman by the name “DELAINA” has been the highlight the light to the end of my dark tunnel … I was laid off from job and was in between blessings like my grandmother says in between a rock and a hard place she has spoke life into me, listen to my personal problems (which isn’t her job) I didn’t have a way to pay for my auto insurance and just needed a push) at first she told me there was nothing that they could do. She didn’t give up on me and she sat there and was that ray of sunshine on a gloomy day. See there’s some people that come in to work for a check and there’s that come in to be able to be a blessing to the people through their good customer service, smile, assistance and expertise etc. I can tell she’s a beautiful and supportive Mom/Aunt beside she truly cared DELAINA WENT FAR AND BEYOND TO TRY TO HELP ME TO EXPLORE OPTIONS PERSONALLY AND WAS WORKING DILIGENTLY TO FIGURE OUT WHAT COULD SHE DO TO REACH OUT TO HER TEAM TO HELP …I really felt like my grandmother sent her to not give up on me because she didn’t know I needed someone in that moment. I didn’t have anyone to turn to other than God. I felt like giving up and depression sunk in and tried everything in my power …so when I tell you She called back days later and express that they would be able to help me I couldn’t help but to burst in tears in joy! You can’t find good help these days! We need more agents and people like “DELAINA” that love and value her customers because we are like family to her and she is like family to me in this moment and forever! I love love her! Please 🙏🏾 go check her out she’s one of the sweetest, kindest and Hard working woman there and State Farm has did an amazing job choosing her and I’m convinced they saw her GREATNESS AND BEAUTIFUL SPIRIT AND HUSTLE LIKE I DID!! I Pray and claim 2025 be her biggest Year Financially, spiritually and Mentally! I pray that her and her family reap the fruits of her labor! May she break barriers that she thought she couldn’t break❤️"
Profile photo of Taylyn Hill

Taylyn Hill

November 12, 2024

5  out of  5
rating by Taylyn Hill
"I’ve always had an amazing experience with Jessica! Very helpful, very knowledgeable, and very professional. She goes above and beyond to ensure that your needs are met, and that is always greatly appreciated!"
Profile photo of Jamar Shelton

Jamar Shelton

November 3, 2024

5  out of  5
rating by Jamar Shelton
"Jessica Was Awesome! Very knowledgeable!! Super Nice!"
Profile photo of Trevelle Bibbs Jr

Trevelle Bibbs Jr

October 18, 2024

5  out of  5
rating by Trevelle Bibbs Jr
"My Customer Service Agent was Jessica, Mike Williams Agency: Jessica received the highest marks due to her professionalism, knowledge and willingness to listen to my experience. Her work with me represents her agency well; this is the stuff that protects corporations’ brand image and preserves relationships! Thank you, Jessica for your help! Regards, Mr Trevelle Bibbs Jr"
Profile photo of Brad Jones

Brad Jones

October 1, 2024

5  out of  5
rating by Brad Jones
"I had the worse experience i have ever had with any business ever. The person I communicated with claimed to be the office manager. I was told so many different things I couldn't keep up. I would've never even thought about doing business with State Farm again especially this office. However, I eventually spoke with Jessica who in my opinion is a valuable employee. Her general concern, professionalism, knowledge and willingness to listen to my experience has saved the possibility for any future business. She is fantastic"
Profile photo of Elizabeth Vaughn

Elizabeth Vaughn

August 15, 2024

5  out of  5
rating by Elizabeth Vaughn
"Jessica was awesome and quick! Thank you so much!"
Profile photo of sam eckmeyer

sam eckmeyer

August 15, 2024

5  out of  5
rating by sam eckmeyer
"Really awesome service. Not only were they more affordable than all other companies I requested a quote from, but they are also caring people. They have treated me with compassion and understanding and in today's world, that goes a really long way. Thank you State Farm for providing excellent service and for caring about people and their financial struggles. Top notch, would recommend."
Profile photo of Lakayla Hudson

Lakayla Hudson

June 7, 2024

5  out of  5
rating by Lakayla Hudson
"Jessica is an amazing person/worker!! She did a amazing job with helping me"